RESIDENCES

« Every time we call on the IP services of Florence, their people listen to us and provide the best solution for our needs, plus prompt service. »

Ahmed Benbouzid
General Manager
Carrefour Jeunesse Emploi Montreal Centre-Nord

Case Study

A solution that cuts telephony costs by 80%!

THE CLIENT

A residence for senior citizens serving clients with different levels of needs. The residence currently has 120 units and is adding 120 more.

THE PROBLEM

The owners wanted a telecommunications/telephone solution that would be perfectly compatible with their integrated residence management system and would :
        • improve the efficiency of caregivers;
        • increase the range of telephone services offered to clients;
        • reduce operating costs.   They also wanted a system that would be easy to install in the new residence.

THE SOLUTION

FLO developed a fully integrated IP solution that allows caregivers to communicate with each other by converting their PDA into an IP phone. Inside the building, communications are routed over a wireless network. FLO’s IP solution dramatically reduced the number of telephone lines: it now takes 23 lines instead of 120 to offer the same service. The bill has been cut from $4,800 per month to just $700. Call management is now fully integrated into the residence management system and users have access to all calling features, including voice mail, call waiting and call forwarding. Operating costs for the telephone system have decreased by 80%. It took only 10 months for the investment to pay for itself.