FLORENCE
Florence is a sustainable business; it is committed to sustainable development in its product and service offerings, work methods, and customer service. Our two areas of activity are based on the principles of sustainable development, including environmental protection, responsible economic growth, and good corporate citizenship.
Florence was founded in 1986 on a daring business proposition: to remanufacture phones and provide a viable substitute for exclusive services offered by manufacturer Northern Telecom (Nortel). From one day to the next, we went from being Nortel?s competitor to its partner and exclusive external supplier.
Since those early days, we have diversified our business and implemented new technology platforms in efforts to expand our range of services. Currently, Florence designs and implements advanced sustainable VoIP telecommunicatons solutions for various sectors of the economy.
We offer small and medium businesses a hosted VoIP solution that provides them with complete access to enterprise-class functionalities without having to purchase or rent such a system.
ISO CERTIFICATION
From the start, our company has sustained a culture of quality and a passion for reliability and environmental responsibility. These qualities have led us to seek and achieve ISO certification.
our history
| 1986 | Florence founded |
| 1990 | Agreement with Nortel |
| 1994 | ISO 9001 certification |
| 1995 | Exclusivity agreement with Nortel |
| 1996 | Construction of 25,000-square-foot plant |
| 2000 | Alliance with Aastra |
| 2002 | Warranty agreement extended to the U.S. |
| 2005 | Launch of IP phone services at Florence. |
| 2007 | Distribution agreement with Sennheiser |
| 2010 | ISO 14001 certification process |
SUSTAINABLE DEVELOPMENT
Sustainable development and environmental protection are concepts that are often confused. Florence pursues a comprehensive approach to sustainable development that encompasses economic, social, and environmental responsibility.
OUR CLIENTS
Over the past 20 years, Florence has provided expert service to over 600 clients of all sizes and in all industries.
| 1994 | Hydro-Québec |
| 1999 | Health Canada |
| 2000 | Telus Québec |
| 2002 | Department of Fisheries and Oceans Université du Québec à Rimouski |
| 2003 | GENDARMERIE_CANADA Université de Sherbrooke |
| 2004 | Environment Canada Statistics Canada |
| 2005 | Shell Canada La Capitale Assurances générales |
| 2006 | The city of Montreal Agropur |
OUR DEVELOPMENT
Over the years, growth at Florence has kept pace with our clients’ needs. Today, Florence provides a broad range of advanced products and services for small business and large corporations.