« Every time we call on the IP services
of Florence, their people listen to us and provide the best
solution for our needs, plus prompt service. »
Ahmed Benbouzid
General Manager
Carrefour Jeunesse Emploi Montreal Centre-Nord
Ahmed Benbouzid
General Manager
Carrefour Jeunesse Emploi Montreal Centre-Nord
IP Advantages
Performance
at low cost
In addition to flexible technology, FLO-IP offers the benefits of an experienced consulting team and technical support to optimize the performance of your IP system. Our approach results delivers significant cost reductions, features that match your needs and simplified of system management. For further details, see the other topics in this section.
Savings
FLO-IP uses the Linux operating system and Asterisk PBX platform, two open source software programs. There is no licence fee and all options are included in the base price. The result is a substantial reduction in the cost of acquiring and operating the system. FLO-IP also offers many other savings :
- Integration of telephone systems at multiple sites without interconnection fees;
- Simplified telephone and computer networks using a single communication system via the same blue cable;
- Addition of more phones at minimal cost;
- Free or very low-cost upgrades;
- Reduction of the number of lines (e.g. through integration of fax lines and Interac);
- Optimal number of telephone lines;
Long distance
FLO-IP slashes long distance charges. Stop paying charges for calls between your offices, factories, distribution centers, teleworkers and important customers. Ask a sales representative to help you find other ways to reduce long distance costs.Seamlessness
FLO-IP enables your offices, your affiliates and teleworkers to communicate through a single convergent network. It's all seamless for users.Security
FLO-IP hosts and manages its applications and related IP services in a highly secure environment.- The FLO-IP phone server is protected by 128-bit security (like banking systems) and a firewall.
- Access to peripherals is protected by passwords and/or a special user configuration. Unauthorized management of the system is impossible.
Productivity
IP telephony yields significant productivity gains. As the applications are easily accessible, users tend to activate and use of more features than with a traditional telephone system. FLO-IP enables you to :- Pick up your messages anywhere in the world via the Internet and avoid long-distance charges;
- Have several phones ring at the same time, depending on your customized configuration;
- Integrate your voice mail management into leading software environments, such as Outlook;
- Produce reports of billable time or time of usage;
- Track all communications;
- Use interactive automated response functionalities;
- Customize applications to your needs (e.g, identify a caller and automatically bring up his/her customer file on the screen during a call).
Flexibility
One of the major benefits of FLO-IP technology is flexible customization of features. Your phone can support all forms of telecommunications through advanced features. Each is configurable, reconfigurable and can be managed from remote locations.In addition, the FLO-IP system can seamlessly several sites without adding interconnection charges beyond your usual Internet access fees. It is even possible to integrate FLO-IP with your information technology systems.
With FLO-IP, you can quickly and easily add and delete users or change their access level, at low cost. You can make last-minute changes remotely and quickly make modifications or add phones during or after installation.
The FLO-IP system works with many brands and types of devices using the following protocols :
- IAXTM (Inter-Asterisk Exchange)
- H.323
- SIP (Session Initiation Protocol)
- MGCP (Media Gateway Control)
- Protocol SCCP (Cisco® Skinny®)
