Céline Nobert
Vice Presidente
Store Spec Inc.
IP Features
A range of
advanced features
FLO-IP gives you access to many features at very low cost, such as :
Automated response
Frees the receptionist to perform other tasks.
Unified fax and voice mail
Faxes and voice messages are sent to you by e-mail.
Conference room
A virtual conference room that can include as many lines and phones as your system contains. Each phone has its own conference room. Several conference calls can be held simultaneously.
Usage reports
Everything is tracked, so you can monitor and assess the usefulness of each application.
Multisite shared calling plans
Access all the telephone lines at all your offices.
Call queuing
A call centre-type functionality. If all phones in a work group are busy, incoming calls are queued.
Music or advertising
Advertising messages or music that suits your corporate image can be played for callers while on hold. Various media, such as MP3 files, are supported.
Protocol conversion
Totally seamless communications for users.
Call routing
The system automatically selects the most economical points of entry and exit to reduce costs.
Multimedia access
Access RSS feeds directly through your phone.
FLO-IP Features
- Local and remote agents
- Conference call
- Call waiting
- Caller ID blocking
- Automatic dialling
- Dialling by name
- Synchronized time and date
- Move extensions
- Voice detection
- Conversation recording
- Caller ID
- Caller ID for calls on hold
- Database integration
- Do not disturb function
- Remote call pickup
- Person finder
- Call forwarding
- Interactive directory
- Interactive voice response
- Hold
- Call monitoring
- Remote programming
- Transfer
- Monitored transfer
