« Florence staff
showed great professionalism and provided us with a
telephone system that perfectly matches our needs. We
would not hesitate to recommend Florence as a supplier
of telephone services and systems. »
Céline Nobert
Vice Presidente
Store Spec Inc.
Céline Nobert
Vice Presidente
Store Spec Inc.
Services
A company
that moves quickly!
FLO-IP is fast and responsive: you will never have to deal with telephone company red tape. The structure of our company allows us to respond effectively in any situation. Our technique is specifically recognized and appreciated for its quick response.
See below the estimated response time for services that we offer.
ANALYSIS AND OPTIMIZATION : (5 days or less on request)
- Analysis of existing system and identification of needs
- Design of FLO-IP infrastructure
- Savings estimate
- Cost estimate
INSTALLATION (10 days or less on request)
- Planning
- Equipment purchasing
- FLO-IP server assembly and configuration
- Preprogramming of equipment
- Preinstallation planning
- Preinstallation testing
- Installation at customer?s premises
- System test
TECHNICAL SUPPORT
- Remote troubleshooting:
- Movement:
- Option:
- 60 minutes or less for online repair
- 4 hours if a technician must go there
- 24 hours personalized service
TRAINING
FLO-IP can quickly set up a user training program customized for the specific system it has installed.
BILLING
We also offer flexible billing schedules tailored to your office systems. Billing can be done every month, every three months, every six months or every year, depending on your needs.
